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Q:
I ordered the screensaver / I sent an email to support but still
did not get any response.
A: It is possible that you
entered invalid email address while ordering or your mailbox has
temporary errors. Please try to contact us from another email address.
Attention to AOL users! Be sure that your AOL mailbox doesn't reject
our mails.
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Q:
I installed the screensaver but it won't run or says a "Required
.DLL file D3D8.DLL was not found".
A: Just upgrade your DirectX
to version 8.0 or later from http://www.microsoft.com/directx
Q:
If i check Use Desktop Setting the screensaver will fail. What to
do?
A: Enumeration of settings was not able to detect
your current desktop settings.
To solve this you must set the settings manually or use Automatic.
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Q:
I get an error when i try to run my screensaver.
A: Make sure that you have
installed DirectX 8.0 or above, and a 3d graphics
accelerator with at least 8 MB of video RAM.
Try to uninstall the screensaver and run the setup program again.
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Q:
How can i control all aspects of my screensaver.
A: Solar Traveler Screensaver
comes with an inbuilt "Configuration Settings"
that allows you to control every aspect of your screensaver.
The config menu can be found in the "screensaver" panel
of windows screensaver
properties dialog (left click on the desktop, select "screensaver",
click on the settings button)
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Q:
I have a high end pc but my screensaver seems to run slowly, what
can i do?
A: Check your PC Minimum
requirements :
CPU Type and speed: 500 MHz Pentium-II processor
or greater
Operating System: Windows ME / 98 / 95 / 2000 /
NT / XP
Memory: 128 MB of RAM
3d Accelerator: 3D Graphic Accelerator
Card Required (8MB+), DirectX compatible
DirectX or try
to set optimal resolution in "Display settings" (640x480
with 16 bit colors)
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Q:
The fps display seems to stuck at 75fps or 85fps and doesn't get
higher although i own a high end PC.
A: The maximum fps of screensaver
wont'be greater than refresh rate of your monitor.
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Q:
When I activate audio ("Default or Custom") screensaver
seems to run slowly.
A: Check your audio codecs.
Run "dxdiag" in Start/Run and test your audio output.
Download latest audio mp3 codec ( or whole codec pack ). Check your
sound card drivers.
If an error occured download the latest drivers for your sound card.
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Q:
When I pay the $19.95 fee is that for a month or a year.
A: This is one-time fee without
any time restrictions. You will receive the screensaver's registration
and all future upgrades for free.
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Q:
How to remove screensaver from my computer.
A: You may remove it in two
ways. First, go to Start menu -> Programs, locate the program's
folder and run uninstaller from within it. Otherwise, remove it
from Control Panel -> Add/Remove program menu.
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